procurement platform - Egypt
Learn how CISS collects, uses, protects, and manages information when you use our website and services.
We collect information you provide directly, such as your name, company name, business email, phone number, and business type when you register, place an order, or submit a quote request. We also collect information about your use of the website, including pages visited and actions taken.
We use collected information to process orders and quote requests, manage business accounts, communicate with you about your requirements, provide customer and sales support, and improve our website and services. We do not use your information for purposes unrelated to your business relationship with CISS.
Information provided during business account registration is used to manage your account, associate orders and quotes with your business, and facilitate contact by your assigned sales representative. Account information is stored securely and is not shared with third parties except as required to fulfill your orders or comply with legal obligations.
Details of orders, quote requests, and transactions are retained to support order fulfillment, corporate invoicing, dispute resolution, and statutory accounting requirements. Retention periods are determined by applicable Egyptian commercial and tax regulations.
When you contact us by email, form, or phone, we retain records of those communications to follow up on your requirements and maintain an accurate service history. We may send you transactional communications related to your orders, quotes, or account activity.
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. These measures include access controls, encrypted transmission, and regular security reviews. No system is completely secure, and we encourage you to use strong passwords and protect your account credentials.
We do not sell or rent your personal or business information. We may share information with logistics and delivery partners to fulfill orders, with payment processors where applicable, and with authorities when required by law. All third-party recipients are required to handle information appropriately.
Our website uses cookies and similar technologies to support website functionality, remember your preferences, and analyze usage patterns. You may adjust cookie settings through your browser. Disabling cookies may affect certain website features.
You may request access to the personal information we hold about you, ask us to correct inaccurate data, or request deletion of data that is no longer required. To exercise these rights, contact us through the information provided on our Contact page. We will respond within a reasonable timeframe.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised effective date. We encourage you to review this policy periodically.
If you have questions or concerns about how we handle your information, please contact us through the Contact page or by email at the address listed on the website. CISS is registered and operates in Cairo, Egypt.